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Slack, Nigel

Operations management / Nigel Slack, Stuart chambers and Robert Johnston - 6th ed. - England: Pearson Education limited, c2010. - xxvi, 686p. : ill.,col.; 27 cm

includes index

Part 1: Directing the operation
Operations management
Operations performance
Operations strategy
Product and service innovation
The structure and scope of operations
Forecasting
Part 2: Designing the operation
Process design
Layout and flow
Process technology
People in operations
Part 3: Deliver
Planning and control
Capacity management
Analytical queuing methods
Supply chain management
Inventory management
Planning and control systems
Materials requirements planning
Lean operations
Part 4: Development
Operations improvement
Quality management
Statistical process control
Managing risk and recovery
Project management

Operations management is important, exciting, challenging, and everywhere you look! 'Operations Management' focuses on the sustainable and socially responsible imperatives of operations management, using over 120 cases and illustrations of real-life operations around the world, including Apple, Medecins Sans Frontieres, Amazon, Ecover, Dyson, Disneyland Paris, Google, The North Face, and many more



eng.

ISBN: 9780273730460 TZS 10,000/=

Subjects--Topical Terms:
Production management
Operations management

Dewey Class. No.: 658.5 SLA