Relationship marketing : management of customer relationships

Bruhn, Manfred

Relationship marketing : management of customer relationships / Manfred Bruhn - Harlow: Prentice Hall, c2002 - xxi, 289p. : ills. ; 25cm.

Includes index

0 273 67601 6 Tsh.35,000/=


Marketing Management
Marketing Relationships
Customer Relations

658.8 BRU