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Customer relationship management: (Record no. 10850)

MARC details
000 -LEADER
fixed length control field 01294nam a22003737a 4500
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
ISBN 9781529767414
Terms of availability TZS 182,485=
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
ISBN 9781529613360
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
ISBN 9781529613346
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
ISBN 9781529613353
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
ISBN 1529613361
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
ISBN 1529613345
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
ISBN 1529613353
040 ## - CATALOGING SOURCE
Original cataloging agency MUL
Language of cataloging eng.
Description conventions AACR
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812 CHA
100 ## - MAIN ENTRY--AUTHOR NAME
Personal name Chakravorti, Samit
245 ## - TITLE STATEMENT
Title Customer relationship management:
Statement of responsibility, etc Samit Chakravorti .
Sub Title a global approach /
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication Los Angeles :
Name of publisher SAGE,
Year of publication c 2023.
300 ## - PHYSICAL DESCRIPTION
Number of Pages xviii, 286 p. :
Other physical details col.ill. ;
Dimensions 15 cm.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc Includes references (p. 276 - p. 278) and indexes (p. 280 - p. 286)
505 ## - Formatted Contents
Formatted contents note <br/>
520 ## - SUMMARY, ETC.
Summary, etc A uniquely global, holistic, strategic and tactical grounding in managing customer and other stakeholder experiences and relationships across the value chain, cultures and countries
546 ## - LANGUAGE NOTE
Language note eng.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical Term Customer relations Management
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical Term Global employee relationship management
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical Term Management
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical Term Market knowledge management
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical Term Digital marketing
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical Term Global marketing
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical Term Consumer behavior
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical Term Customer service management
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Chakravorti, Samit (Author)
942 ## - ADDED ENTRY ELEMENTS
Item type Book
Holdings
Withdrawn status Lost status Damaged status Not for loan Permanent Location Current Location Date acquired Source of acquisition Full call number Accession Number Copy number Price effective from Koha item type
        Mzumbe University Main Campus Library Mzumbe University Main Campus Library 22/01/2025 MAK Solution (HEET) 658.812 CHA 0087359 1 13/05/2025 Book
        Mzumbe University Main Campus Library Mzumbe University Main Campus Library 22/01/2025 MAK Solution (HEET) 658.812 CHA 0087360 2 13/05/2025 Book
        Mzumbe University Main Campus Library Mzumbe University Main Campus Library 22/01/2025 MAK Solution (HEET) 658.812 CHA 0087361 3 13/05/2025 Book