Digital business and e-commerce management (Record no. 10944)

MARC details
000 -LEADER
fixed length control field 02524nam a2200277 4500
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
ISBN 9781292725833
Terms of availability TZS 170,167/=
040 ## - CATALOGING SOURCE
Original cataloging agency MUL
Language of cataloging eng.
Description conventions AACR
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.872 CHA
100 ## - MAIN ENTRY--AUTHOR NAME
Personal name CHAFFEY, D. (Author)
245 ## - TITLE STATEMENT
Title Digital business and e-commerce management
Statement of responsibility, etc /Dave Chaffey, Tanya Arturi and David Edmundson-Bird
250 ## - Edition Statement
Edition statement 8th ed.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication Harlow, England:
Name of publisher Pearson,
Year of publication c 2024.
300 ## - PHYSICAL DESCRIPTION
Number of Pages xxiv, 638 p. :
Other physical details col. ill. ;
Dimensions 27 cm.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc Includes references and index p. 593 - 624
505 ## - Formatted Contents
Formatted contents note Preface About the authors Acknowledgements Part 1 Introduction Introduction to digital businessOpportunity analysis for digital business and e-commerceManaging digital business infrastructureKey issues in the digital environment Part 2 Strategy and applications Digital business strategySupply chain and demandDigital marketingCustomer relationship management Part 3 Implementation Customer experience and service designManaging digital business transformation and growth hacking Glossary Index
520 ## - SUMMARY, ETC.
Summary, etc "This book is intended to equip current and future managers with some of the knowledge and practical skills to help them navigate their organisation towards digital business. A key aim of this book is to identify and review the key management decisions required by organisations moving to digital business and to consider the process by which these decisions can be taken. Key questions that established businesses need to ask include: What approach to digital business strategy do we follow? How do we reach our target audiences online using digital channels? How should we integrate with supply chain partners. How much do we need to invest in digital business? Which processes should be our digital business priorities? Should we adopt new business and revenue models? What marketing technology should we use? What are the main changes that need to be made to transform an organisation that uses technology to a true digital business? Startup businesses and smaller businesses have many similar questions, but usually have the additional challenge of a more limited budget although with a smaller team giving greater agility!"-- Provided by publisher
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical Term Business enterprises Computer networks
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical Term Electronic commerce
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical Term Digital business
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical Term Strategy and applications
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical Term Managing digital transformation
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name ARTUI, D.
Titles and other words associated with a name (Author)
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name EDMUNDSON-BIRD, D.
Titles and other words associated with a name (Author)
942 ## - ADDED ENTRY ELEMENTS
Item type Book
Holdings
Withdrawn status Lost status Damaged status Not for loan Permanent Location Current Location Date acquired Source of acquisition Full call number Accession Number Copy number Price effective from Koha item type
        Mzumbe University Main Campus Library Mzumbe University Main Campus Library 22/01/2025 HEET 658.872 CHA 0087157 1 04/06/2025 Book