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Customer services-marketing and the competitive environment/ (Record no. 8161)

MARC details
000 -LEADER
fixed length control field 00532nam a22001817a 4500
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
ISBN 0273039946
Terms of availability TZS7500
040 ## - CATALOGING SOURCE
Original cataloging agency MUL
Language of cataloging eng
Description conventions AACR
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 332.17 MAY
100 ## - MAIN ENTRY--AUTHOR NAME
Personal name Mayall,Carol
245 00 - TITLE STATEMENT
Title Customer services-marketing and the competitive environment/
Statement of responsibility, etc Carol Mayall and Sally Palmer
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication London ;
-- Mountan View, CA :
Name of publisher INPUT,
Year of publication c1992.
300 ## - PHYSICAL DESCRIPTION
Number of Pages 1 v. (various pagings) :
Other physical details ill. ;
Dimensions 29 cm.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc Includes index
546 ## - LANGUAGE NOTE
Language note eng
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical Term Customer services
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical Term Marketing
942 ## - ADDED ENTRY ELEMENTS
Item type Book
Holdings
Withdrawn status Lost status Damaged status Not for loan Permanent Location Current Location Date acquired Source of acquisition Full call number Accession Number Copy number Price effective from Koha item type
        Mzumbe University Main Campus Library Mzumbe University Main Campus Library 08/12/1999 IDM Bookshop 332.17 MAY 0046564 1 19/12/2022 Book
        Mzumbe University Main Campus Library Mzumbe University Main Campus Library 08/12/1999 IDM Bookshop 332.17 MAY 0046565 2 19/12/2022 Book