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Management : leading & collaborating in a competitive world / Thomas S. Bateman, Scott A. Snell.

By: Contributor(s): Material type: TextTextPublication details: Boston : McGraw-Hill/Irwin, c2011.Edition: 9th edDescription: xxxvi, 663, [71] p. : ill. (chiefly col.) ; 28 cmISBN:
  • 9780078137242
Subject(s): DDC classification:
  • 658 BAT
Summary: In this ever more competitive environment there are five essential types of performance, on which the organization beats, equals, or loses to the competition which are cost, quality, speed, innovation and service. These five performance dimensions, when done well, deliver value to the customer and competitive advantage to you and your organization. Throughout the text Bateman & Snell remind students of these five dimensions and their impact on the "bottom line" with marginal icons contributing to the leadership and collaboration theme, which is the key to successful management. People working with one another, rather than against, is essential to competitive advantage
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Item type Current library Home library Call number Copy number Status Barcode
Book Mzumbe University-Mbeya Campus Library Mzumbe University-Mbeya Campus Library 658 BAT (Browse shelf(Opens below)) 1 Available 004011
Book Mzumbe University-Mbeya Campus Library Mzumbe University-Mbeya Campus Library 658 BAT (Browse shelf(Opens below)) 2 Available 004012
Book Mzumbe University-Mbeya Campus Library Mzumbe University-Mbeya Campus Library 658 BAT (Browse shelf(Opens below)) 3 Available 004013
Book Mzumbe University-Mbeya Campus Library Mzumbe University-Mbeya Campus Library 658 BAT (Browse shelf(Opens below)) 4 Available 004014
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Includes bibliographical references (p. N1-N39) and indexes.

In this ever more competitive environment there are five essential types of performance, on which the organization beats, equals, or loses to the competition which are cost, quality, speed, innovation and service. These five performance dimensions, when done well, deliver value to the customer and competitive advantage to you and your organization. Throughout the text Bateman & Snell remind students of these five dimensions and their impact on the "bottom line" with marginal icons contributing to the leadership and collaboration theme, which is the key to successful management. People working with one another, rather than against, is essential to competitive advantage

eng.

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