Service management : operations, strategy, information technology / James A. Fitzsimmons, and Mona J. Fitzsimmons.

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TextPublication details: Boston : McGraw-Hill/Irwin, c2008.Edition: 6th edDescription: xvii, 537 p. : ill. ; 29 cm. + 1 CD-ROM (4 3/4 in.)ISBN:

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Holdings
Item type	Current library	Home library	Call number	Copy number	Status	Barcode
Book	Mzumbe University Main Campus Library	Mzumbe University Main Campus Library	658 FIT (Browse shelf(Opens below))	1	Available	0071658
Book	Mzumbe University Main Campus Library	Mzumbe University Main Campus Library	658 FIT (Browse shelf(Opens below))	2	Available	0071659
Book	Mzumbe University Main Campus Library	Mzumbe University Main Campus Library	658 FIT (Browse shelf(Opens below))	3	Available	0071660

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