Ferrell, O. C.,

Business ethics : ethical decision making and cases / Ethical decision making and cases O.C. Ferrell, John Fraedrich, Linda Ferrell. - Twelfth edition. - Boston: Cengage, c 2019 - xviii, 585 pages : color illustrations, color map ; 26 cm.

Previous edition: 2017.

Includes bibliographical references and index.

Cover; Brief Contents; Contents; Preface; Part 1: An Overview of Business Ethics; Chapter 1: The Importance of Business Ethics; Chapter Objectives; Chapter Outline; An Ethical Dilemma; Business Ethics Defined; Why Study Business Ethics?; The Development of Business Ethics; Developing Organizational and Global Ethical Cultures; The Benefits of Business Ethics; Our Framework for Studying Business Ethics; Summary; Important Terms for Review; Resolving Ethical Business Challenges; Check Your EQ; Chapter 2: Stakeholder Relationships, Social Responsibility, and Corporate Governance. Chapter ObjectivesChapter Outline; An Ethical Dilemma; Stakeholders Define Ethical Issues in Business; Social Responsibility and Business Ethics; Issues in Social Responsibility; Social Responsibility and the Importance of a Stakeholder Orientation; Corporate Governance Provides Formalized Responsibility to Stakeholders; Implementing a Stakeholder Perspective; Contributions of a Stakeholder Perspective; Summary; Important Terms for Review; Resolving Ethical Business Challenges; Check Your EQ; Part 2: Ethical Issues and the Institutionalization of Business Ethics. Chapter 3: Emerging Business Ethics IssuesChapter Objectives; Chapter Outline; An Ethical Dilemma; Recognizing an Ethical Issue (Ethical Awareness); Foundational Values for Identifying Ethical Issues; Ethical Issues and Dilemmas in Business; The Challenge of Determining an Ethical Issue in Business; Summary; Important Terms for Review; Resolving Ethical Business Challenges; Check Your EQ; Chapter 4: The Institutionalization of Business Ethics; Chapter Objectives; Chapter Outline; An Ethical Dilemma; Managing Ethical Risk through Mandated and Voluntary Programs. Mandated Requirements for Legal ComplianceThe Sarbanes-Oxley (SOX) Act; Dodd-Frank Wall Street Reform and Consumer Protection Act; Laws That Encourage Ethical Conduct; Federal Sentencing Guidelines for Organizations; Core or Best Practices; The Importance of Institutionalization in Business Ethics; Summary; Important Terms for Review; Resolving Ethical Business Challenges; Check Your EQ; Part 3: The Decision Making Process; Chapter 5: Ethical Decision Making; Chapter Objectives; Chapter Outline; An Ethical Dilemma; A Framework for Ethical Decision Making in Business. Using the Ethical Decision Making Model to Improve Ethical DecisionsNormative Considerations in Ethical Decision Making; Understanding Ethical Decision Making; Summary; Important Terms for Review; Resolving Ethical Business Challenges; Check Your EQ; Chapter 6: Individual Factors: Moral Philosophies and Values; Chapter Objectives; Chapter Outline; An Ethical Dilemma; Moral Philosophy Defined; Applying Moral Philosophy to Ethical Decision Making; Cognitive Moral Development and Limitations; White-Collar Crime; Individual Factors in Business Ethics; Summary; Important Terms for Review.

Using a real managerial framework, this text explains how ethical considerations can be adopted into corporate decisions. It provides an overview of concepts, processes and best practices associated with successful business ethics, as well as preparing students for the dilemmas they will face in their business careers.

9781337614436 TZS 145,970/= 1337614432


Business ethics.
Ethical leadership
Ethics in global economy
Ethical decision making

174.4 FER