TY  - BOOK
AU  - ULMER, R.R
AU  - SELLNOW, R.R
AU  - SEEGER, M.W
TI  - Effective crisis communication : : moving from crisis to opportunity
SN  - 9781071852392
U1  - 658.477 ULM 
PY  - 2023///
CY  - Los Angeles
PB  - SAGE Publications, Inc.
KW  - Communication in organizations
KW  - Communication in management
KW  - Crisis management
N1  - Includes references (p.223-237) and index
ER  -