Lerbinger, Otto <br/><br/>
The crisis manager :   facing disasters, conflicts, and failures/ 
Otto Lerbinger 
 - 2nd.ed. 
 - New York:  Routledge,,  c2012 
 - xvi,378p.:  23cm. 
<br/><br/> Includes index 
<br/><br/>Understanding crises<br/>Risk management : preparing for the worst<br/>Crisis communication<br/>Image restoration strategies in crisis communication<br/>Natural crises<br/>Biological crises<br/>Technological crises<br/>Confrontation crises<br/>Crises of malevolence<br/>Crises of mismanagement<br/>Crises of skewed management values<br/>Crises of deception<br/>Crises of management misconduct 
<br/><br/><br/>eng. 
<br/><br/><label>ISBN: </label>9780415892315  TZs.297,258/= 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Crisis Management<br/>Conflict  Management<br/>Crisis Communication
<br/><br/><label>Dewey Class. No.: </label>658.4056 LER