00977nam a2200229 4500 20250708120445.0 9780415892315 TZs.297,258/= MUL eng. AACR2 658.4056 LER Lerbinger, Otto The crisis manager : facing disasters, conflicts, and failures/ Otto Lerbinger 2nd.ed. New York: Routledge,, c2012 xvi,378p.: 23cm. Includes index Understanding crises Risk management : preparing for the worst Crisis communication Image restoration strategies in crisis communication Natural crises Biological crises Technological crises Confrontation crises Crises of malevolence Crises of mismanagement Crises of skewed management values Crises of deception Crises of management misconduct eng. Crisis Management Conflict Management Crisis Communication BK 11033 11033 0 0 0 0 MU005 MU005 2025-07-01 Mark Solution 0 658.4056 LER TCC0087598 2025-07-08 10:55:48 1 2025-07-08 BK 0 0 0 0 MU005 MU005 2025-07-01 Mark Solution 0 658.4056 LER TCC0087599 2025-07-08 10:55:48 2 2025-07-08 BK 0 0 0 0 MU005 MU005 2025-07-01 Mark Solution 0 658.4056 LER TCC0087600 2025-07-08 10:55:48 3 2025-07-08 BK