Kavitha, B. <br/><br/>
Customer Relationship Management/ 
B.Kavitha 
 - Smriti .;  Orangebooks publications,  2020. 
 - iv,103p.;  21 cm 
<br/><br/>Includes Bibliography (101-103p.) 
<br/><br/><br/>eng. 
<br/><br/><label>ISBN: </label>9789390169597  TZS 20,097/= 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Relationship Marketing<br/>Understanding Customers<br/>E- CRM
<br/><br/><label>Dewey Class. No.: </label>658.812 KAV