@book{11495,
	author = {Banner, David K. and Gagné, T. Elaine.},
	title = {Designing effective organizations :},
	publisher = {Sage Publications,},
	year = {c1995.},
	address = {Thousand Oaks, Calif. :},
	url = {http://www.loc.gov/catdir/enhancements/fy0655/94005921-d.html}
}