01366cam a2200217 a 4500 20251002072050.0 9780078137242 TZS 10,000/= MCCL eng. AACR 2nd rev. ed. 658 BAT Bateman, Thomas S. Management : leading & collaborating in a competitive world / Thomas S. Bateman, Scott A. Snell. 9th ed. Boston : McGraw-Hill/Irwin, c2011. xxxvi, 663, [71] p. : ill. (chiefly col.) ; 28 cm. Includes bibliographical references (p. N1-N39) and indexes. In this ever more competitive environment there are five essential types of performance, on which the organization beats, equals, or loses to the competition which are cost, quality, speed, innovation and service. These five performance dimensions, when done well, deliver value to the customer and competitive advantage to you and your organization. Throughout the text Bateman & Snell remind students of these five dimensions and their impact on the "bottom line" with marginal icons contributing to the leadership and collaboration theme, which is the key to successful management. People working with one another, rather than against, is essential to competitive advantage eng. Management. Snell, Scott A. BK 11550 11550 0 0 0 0 MU002 MU002 2012-07-01 TBST 0 658 BAT 004011 2025-10-02 07:22:04 1 2025-10-02 BK 0 0 0 0 MU002 MU002 2012-07-01 TBST 0 658 BAT 004012 2025-10-02 07:22:04 2 2025-10-02 BK 0 0 0 0 MU002 MU002 2012-07-01 TBST 0 658 BAT 004013 2025-10-02 07:22:04 3 2025-10-02 BK 0 0 0 0 MU002 MU002 2012-07-01 TBST 0 658 BAT 004014 2025-10-02 07:22:04 4 2025-10-02 BK