00640nam a22002057a 4500 20251002115010.0 9780073377834 TZS 10,000/= MCCL eng. AACR 2nd rev. ed. 658 FIT Fitzsimmons, James A. Service management: operations, strategy, information technology/ James A. Fitzsimmons, Mona J. Fitzsimmons 6th ed. New York: McGraw-Hill/lrwin xvii,537p.: col.,ill.; 28 cm. 1 CD-ROM (4 3/4 in.) eng. Management Service industries Fitzsimmons, Mona J. BK 11609 11609 0 0 0 0 MU002 MU002 2012-08-01 TBST 0 658 FIT 004032 2025-10-02 11:47:34 1 2025-10-02 BK 0 0 0 0 MU002 MU002 2012-08-01 TBST 0 658 FIT 004033 2025-10-02 11:47:34 2 2025-10-02 BK