@book{11966,
	author = {Katz, Harry C. and Kochan, Thomas A.},
	title = {An introduction to collective bargaining and industrial relations /},
	publisher = {McGraw-Hill/Irwin,},
	year = {c2008.},
	address = {Boston :},
	edition = {4th ed.},
	url = {http://www.loc.gov/catdir/enhancements/fy0710/2007013506-t.html}
}