@book{11986,
	author = {Rao, T. Venkateswara  and T.V. Rao.},
	title = {HRD score card 2500 :},
	publisher = {Response,},
	year = {c2008.},
	address = {Los Angeles :},
	url = {http://www.loc.gov/catdir/toc/ecip0819/2008023490.html}
}