00986cam a22001934a 450000500170000002000320001704000340004908200160008310000210009924500670012025000120018726000930019930000340029250400510032650503550037754600090073265000300074170000210077120251006121011.0  a9780073405001cTZS 10,000/=  aMCCLbeng .eAACR 2nd rev.ed.00a658.302 CER1 aCerto, Samuel C.10aSupervision :bconcepts and skill-building /cSamuel C. Certo.  a6th ed.  aBoston :bMcGraw-Hill/Irwin, a business unit of The McGraw-Hill Companies, Inc.,cc2008.  axxx, 573 p. :bill. ;c26 cm.  aIncludes bibliographical references and index.0 aSupervision: concepts and skill-building is -- Divided into five main parts: What is a supervisor? -- Modern supervision -- Challenges, functions of the supervisor, skills of the supervisor, and Supervision and human resources. Each part concludes with an exercise that is linked to instructor-accessible videos called the "Manager's hot seat video."  aeng. 0aSupervision of employees.  aSamuel C. Certo.