concepts and skill-building Certo, Samuel C. creator Samuel C. Certo. text Boston McGraw-Hill/Irwin, a business unit of The McGraw-Hill Companies, Inc. c2008 6th ed. monographic xxx, 573 p. : ill. ; 26 cm. Supervision: concepts and skill-building is -- Divided into five main parts: What is a supervisor? -- Modern supervision -- Challenges, functions of the supervisor, skills of the supervisor, and Supervision and human resources. Each part concludes with an exercise that is linked to instructor-accessible videos called the "Manager's hot seat video." Samuel C. Certo. Includes bibliographical references and index. eng. Supervision of employees 658.302 CER 9780073405001 MCCL 20251006121011.0 eng .