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  <titleInfo>
    <title> Marketing management : a customer-oriented approach</title>
  </titleInfo>
  <name type="personal">
    <namePart>Clow Kenneth E.</namePart>
    <role>
      <roleTerm authority="marcrelator" type="text">creator</roleTerm>
    </role>
  </name>
  <name type="personal">
    <namePart>Baack, Donald</namePart>
  </name>
  <typeOfResource>still image</typeOfResource>
  <originInfo>
    <place>
      <placeTerm type="text">Los Angeles</placeTerm>
    </place>
    <publisher>Sage</publisher>
    <dateIssued>c2010</dateIssued>
    <issuance>monographic</issuance>
  </originInfo>
  <physicalDescription>
    <extent>xxviii, 537 p. :  col. ill. ;  29cm.</extent>
  </physicalDescription>
  <tableOfContents>The nature of marketing management
Market analysis
Scooping up success
Data warehousing : majestic mountain ski resort
Building a customer-oriented marketing department : the new boss
Customer acquisition strategies and tactics : lenscrafters
Pricing : that's how the cookie crumbles
Advertising, alternative, and direct marketing : wild West rodeo
Sales promotions</tableOfContents>
  <note type="statement of responsibility">/ Kenneth E. Clow and Donald Baack</note>
  <note>Includes index.</note>
  <note>eng.</note>
  <subject authority="">
    <topic>Marketing Management</topic>
  </subject>
  <classification authority="ddc">658.8 CLO</classification>
  <identifier type="isbn">9781412963121</identifier>
  <identifier type="uri">http://lcweb2.loc.gov/pp/cphquery.html</identifier>
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    <url>http://lcweb2.loc.gov/pp/cphquery.html</url>
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    <recordChangeDate encoding="iso8601">20251008081106.0</recordChangeDate>
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      <languageTerm authority="iso639-2b" type="code">eng.</languageTerm>
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