Business marketing : connecting strategy, relationships, and learning /
F. Robert Dwyer, John F. Tanner, Jr.
- 4th ed.
- Boston : McGraw-Hill Irwin, c2009.
- xxv, 678 p. : ill. ; 27 cm.
Includes bibliographical references (p. 653-661) and index.
This text is aimed at the undergraduate business marketing course. It introduces the concepts of marketing to businesses and stresses the importance of building relationships with customers