Rackham, Neil Re-thinking the sales force: redefining selling to create and capture customer value/ Neil Rackham and John R. DeVicentis - New York: McGraw-Hill, c1999. - x, 308p.: ill.; 23cm. Includes index eng. ISBN: 0071342532 TZS 12,000/= Subjects--Topical Terms: Sales managementSelling Dewey Class. No.: 658.81 RAC