TY - BOOK AU - Rackham, Neil AU - DeVicentis, John R. TI - Re-thinking the sales force: redefining selling to create and capture customer value SN - 0071342532 U1 - 658.81 RAC PY - 1999/// CY - New York PB - McGraw-Hill KW - Sales management KW - Selling N1 - Includes index ER -