@book{12406,
	author = {Spiro, Rosann L. and Stanton, William J.},
	title = {Management of a sales force /},
	publisher = {McGraw-Hill/Irwin,},
	year = {c2008.},
	address = {Boston :},
	edition = {12th ed.},
	url = {http://www.loc.gov/catdir/enhancements/fy0702/2006032619-d.html}
}