Spiro, Rosann L. creator Stanton, William J. Rich, Gregory A. text Boston McGraw-Hill/Irwin c2008 12th ed. monographic xxiii, 584 p. : ill. maps ; 26cm. "The purpose of this book is to prepare future salespersons and sales force managers. The 12th edition reflects the changing social and technological changes that will affect sales force managers during the 2000s. Emphasis is placed on how the Internet is affecting personal selling and sales management practices" Rosann L. Spiro, Gregory A. Rich and William J. Stanton. Includes bibliographical references and index. eng. Sales management Sales planning Sales perfomance 658.81 SPI 9780073529776 (alk. paper) http://www.loc.gov/catdir/enhancements/fy0702/2006032619-d.html http://www.loc.gov/catdir/enhancements/fy0702/2006032619-t.html http://www.loc.gov/catdir/enhancements/fy0737/2006032619-b.html http://www.loc.gov/catdir/enhancements/fy0702/2006032619-d.html http://www.loc.gov/catdir/enhancements/fy0702/2006032619-t.html http://www.loc.gov/catdir/enhancements/fy0737/2006032619-b.html MCCL 20251010053740.0 eng.