TY  - BOOK
AU  - Guffey,Marry Ellen
AU  - Kthleen Rhodes
AU  - Patricia Rogin
TI  - Business communication: process and product
SN  - 017616880
U1  - 651.7 
PY  - 2001///,
CY  - Australia
PB  - Nelson Thomson Learning
KW  - Commercial correspondence
KW  - Report writing
N1  - Includes Bibliography:
ER  -