@book{12735,
	author = {Raman, Meenakshi. and Singh, Prakash,},
	title = {BUSINESS COMMUNICATION /},
	publisher = {Macmullan Publishers India LTD},
	year = {2007.},
	address = {India;},
	edition = {SECOND EDITION.},
	url = {http://www.loc.gov/catdir/enhancements/fy1409/2012533725-t.html}
}