Business marketing : connecting strategy, relationships, and learning /
F. Robert Dwyer, John F. Tanner, Jr.
- 4th ed.
- Boston : McGraw-Hill Irwin, c2009.
- xxv, 678 p. : ill. ; 27 cm.
Includes bibliographical references (p. 653-661) and index.
Part 1: Business markets and business marketing Part 2: Foundations for creating value Part 3: Business marketing programming Part 4: Managing programs and customers
9780073529905 Tsh 10,000/= 0073529907
Marketing. Marketing strategy Sales management Customer care Buyers behavior