Dwyer, F. Robert.

Business marketing : connecting strategy, relationships, and learning / F. Robert Dwyer, John F. Tanner, Jr. - 4th ed. - Boston : McGraw-Hill Irwin, c2009. - xxv, 678 p. : ill. ; 27 cm.

Includes bibliographical references (p. 653-661) and index.

Part 1: Business markets and business marketing
Part 2: Foundations for creating value
Part 3: Business marketing programming
Part 4: Managing programs and customers

9780073529905 Tsh 10,000/= 0073529907


Marketing.
Marketing strategy
Sales management
Customer care
Buyers behavior

658.8 DWY