Kotler, Philip,

Marketing for hospitality and tourism / Philip Kotler , John Bowen , James Makens. - 3rd ed. - New Delhi. : Dorling Kindersley, c1996 - 909 p. : ill. , photos, maps ; 27cm.

Includes refences and index.

Marketing for Hospitality and Tourism is a comprehensive textbook that explains how marketing principles are applied in the hospitality and tourism industries. It focuses on helping organizations such as hotels, restaurants, resorts, airlines, travel agencies, cruise lines, and tourist destinations understand customer needs and create effective marketing strategies.

8177582038 Tsh, 29,920/= 9788177582031


Marketing
Hospitality
Tourism
Buyer behavior
Marketing research

658.913384791 KOT