TY - BOOK AU - Kachru, Upendra AU - Kimeme, Joseph Amon TI - Operations management SN - 9781775740186 U1 - 658.5 KAC PY - 2011/// CY - Durban. PB - Excel Learning Pty. Ltd. KW - management N1 - Chapter 1: Introduction to operation managing Chapter 2: Capacity supply and demand Chapter 3: Facility location Chapter 4: Facility layout Chapter 5: Job design and work measurement Chapter 6: Aggregate planning Chapter 7: Waiting time management Chapter 8: Operations scheduling Chapter 9: Elements of total quality management ER -