TY  - BOOK
AU  - Drummond, Helga
TI  - Introduction to organizational behavior
SN  - 0 19 878217 9
U1  - 658.4 DRU 
PY  - 2000///
CY  - Oxford
PB  - :Oxford University Press
KW  - Organizational behaviour
KW  - Total quality management
N1  - Includes index
ER  -