00636nam a22002057a 4500 20260724090734.0 97800753042 Tsh. 20,944/= DCC Library eng. AACR 658.8 ZEI Zeithaml Valarie A Services marketing : integrating customer focus across the firm/ Valarie A. Zeithaml and Mary Jo Bitner.- 3rd.ed. New Delhi Tata McGraw- Hill publishing c2003 xx,668p.: Ill.; 28 cm. Includes References and Index Service marketing Market Bitner, Mary Jo BK 13099 13099 0 0 0 0 MU003 MU003 2006-06-01 Narobi UN Bookshop 0 658.8 ZEI U0005672 2026-07-24 09:14:20 1 2026-07-24 BK 0 0 0 0 MU003 MU003 2006-06-01 Narobi UN Bookshop 0 658.8 ZEI U0005673 2026-07-24 09:14:20 2 2026-07-24 BK 0 0 0 0 MU003 MU003 2006-06-01 Narobi UN Bookshop 0 658.8 ZEI U0005674 2026-07-24 09:14:20 3 2026-07-24 BK 0 0 0 0 MU003 MU003 2006-06-01 Narobi UN Bookshop 0 658.8 ZEI U0005611 2026-07-24 09:23:02 4 2026-07-24 BK