00680nam a22002057a 4500 20260724100947.0 9780071086967 Tsh. 20,944/= DCC Library eng. AACR 658.8 ZEI Zeithaml Valarie A Services marketing : integrating customer focus across the firm/ Valarie A. Zeithaml, Mary Jo Bitner and Dwayne D Gremler..- 6th.ed. New York McGraw- Hill publishing c2013 xxvii,642p.: Ill.; 28 cm. Includes References and Index Service marketing Market Bitner, Mary Jo and Gremler, Dwayne D. - BK 13108 13108 0 0 0 0 MU003 MU003 2007-10-01 MAK Solution 0 658.8 ZEI U0005675 2026-07-24 10:14:59 1 2026-07-24 BK 0 0 0 0 MU003 MU003 2007-10-01 MAK Solution 0 658.8 ZEI U0005676 2026-07-24 10:14:59 2 2026-07-24 BK 0 0 0 0 MU003 MU003 2007-10-01 MAK Solution 0 658.8 ZEI U0005677 2026-07-24 10:14:59 3 2026-07-24 BK 0 0 0 0 MU003 MU003 2017-06-01 MAK Solution 0 658.8 ZEI U0005667 2026-07-24 10:18:35 4 2026-07-24 BK 0 0 0 0 MU003 MU003 2017-06-01 MAK Solution 0 658.8 ZEI U0005668 2026-07-24 10:18:35 5 2026-07-24 BK