Operation Operations and process management :principles and practice for strategic impact / Nigel Slack (et.al.) - Harlow: Prentice Hall, c2006. - xxiii, 531p. : ills.(some col.); 26cm. includes C.D. Includes index ISBN: 0 273 68426 4 Tsh.60,000/= Subjects--Topical Terms: Project ManagementProcessing Design Dewey Class. No.: 658.5 OPE