Anderson, James C. Business market management : understanding, creating and delivering value / James C. Anderson and James A. Narus - Upper Saddle River : Prentice Hall, c1998. - xvii, 430p. : ills. ; 25cm. Includes bibliographical reference and index ISBN: 0 13 522657 0 Tsh. 52,000/= Subjects--Topical Terms: Marketing ManagementIndustrial Management Dewey Class. No.: 658.8 AND