TY - BOOK AU - Egan, J. TI - Relationship marketing : : exploring relational strategies in marketing SN - 9780273737780 U1 - 658.812 EGA PY - 2011/// CY - Harlow, England PB - Financial Times Prentice Hall KW - Relationship marketing KW - Marketing KW - Relationship economics N1 - Includes references and index N2 - This title examines relationships in marketing and how these influence modern marketing strategy and practice. It analyses the differences and similarities between traditional and relationship-based marketing ER -