TY  - BOOK
AU  - Narain, Ram
TI  - Twelve management skills for success
SN  - 8130901846
U1  - 658 NAR 
PY  - 2006///
CY  - New Delhi
PB  - Viva Books
KW  - Communication skills
KW  - Customer service
KW  - Leadership skills
KW  - Negotiation skills
ER  -