Operations management for competitive advantage / Richard B. Chase, F. Robert Jacobs, Nicholas J. Aquilano and Nitin K. Agarwal - 11th ed. - New Delhi : Tata McGraw-Hill, c2008 - XXXV, 875 p. : ill. ; 25 cm. Includes bibliographical references and index ISBN: 9780070604483 Subjects--Topical Terms: Production management Dewey Class. No.: 658.5 OPE