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1.	Image from Amazon.com Image from Coce Image from OpenLibrary	Achieving service excellence : strategies for healthcare /Myron D. Fottler, Robert C. Ford, Cherrill P. Heaton and the Foundation of the American College of Healthcare Executives, edited by Anthony R. Kovner and Duncan Neuhauser by Fottler, Myron D The Foundation of the American College of Healthcare Executives Ford, Robert C. 1945-, (editor) Heaton, Cherrill P, ( author) The Foundation of the American College of Healthcare Executives Series: ; volume 3 Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi: Pentagon Press, 2006 Availability: Items available for loan: Mzumbe University Main Campus Library (3)Location, call number: REF 362.1068 FOT, ... Found in Open Library: Place hold Save to lists Add to cart (remove)
2.	Image from OpenLibrary	Law of banking /S.R. Myneni; foreword by Y. G. Shankar by Myneni, S. R Shankar, Y. G Material type: Text Publication details: Hyderabad : Asia Law House, 2006 Availability: Items available for loan: Mzumbe University Main Campus Library (12)Location, call number: 346.082 MYN, ... Place hold Save to lists Add to cart (remove)
3.	Image from Amazon.com Image from Coce Image from OpenLibrary	Empowering the customer : the citizen in public sector reform / Victor Ayeni. by Ayeni, Victor Series: Managing the public service strategies for improvement series ; no. 13 Material type: Text Publication details: London : Commonwealth Secretariat, 2000 Availability: Items available for loan: Mzumbe University Main Campus Library (3)Location, call number: 352 AYE, ... Found in Open Library: Place hold Save to lists Add to cart (remove)
4.	Image from Amazon.com Image from Coce Image from OpenLibrary	Achieving service excellence : strategies for healthcare /edited by Myron D. Fottler, Robert C. Ford, Cherrill P. Heaton, Anthony R. Kovner and Duncan Neuhauser by Ford, Robert C. 1945-, (editor) Heaton, Cherrill P, (editor) Material type: Text Publication details: New Delhi: Pentagon Press, 2006 Availability: Items available for loan: Mzumbe University Main Campus Library (2)Location, call number: 362.1068 FOT, ... Found in Open Library: Place hold Save to lists Add to cart (remove)
5.	Image from Amazon.com Image from Coce Image from OpenLibrary	Serving the public: Customer management in local government / Henry Tam by Tam, Henry Material type: Text Publication details: London: Longman, 1993 Availability: Items available for loan: Mzumbe University Main Campus Library (4)Location, call number: 352.041 TAM, ... Found in Open Library: Place hold Save to lists Add to cart (remove)
6.	Image from Amazon.com Image from Coce Image from OpenLibrary	Twelve management skills for success / Ram Narain by Narain, Ram Material type: Text Publication details: New Delhi : Viva Books, 2006 Availability: Items available for loan: Mzumbe University Main Campus Library (2)Location, call number: 658 NAR, ... Found in Open Library: Place hold Save to lists Add to cart (remove)
7.	Image from Amazon.com Image from Coce Image from OpenLibrary	Management accounting for business decisions / Colin Drury by Drury, Colin Edition: 2nd ed. Material type: Text Publication details: London : Thomson Learning, 2001 Availability: Items available for loan: Mzumbe University Main Campus Library (1)Location, call number: 658.1511 DRU. Found in Open Library: Place hold Save to lists Add to cart (remove)
8.	Image from Amazon.com Image from Coce Image from OpenLibrary	The loyalty effect : the hidden force behind growth, profits, and lasting value / Frederick F. Reichheld and Thomas Teal. by Reichheld, Frederick F Teal, Thomas, 1937- Material type: Text Publication details: Boston, Mass. : Harvard Business School Press, c1996 Online resources: Click here to access online Availability: Items available for loan: Mzumbe University Main Campus Library (1)Location, call number: 658.4 REI. Found in Open Library: Place hold Save to lists Add to cart (remove)
9.	Image from Amazon.com Image from Coce Image from OpenLibrary	Relationship marketing : management of customer relationships / Manfred Bruhn. by Bruhn, Manfred Material type: Text Language: English Publication details: Harlow, England ; New York : Pearson Education/Financial Times, c2003 Availability: Items available for loan: Mzumbe University Main Campus Library (1)Location, call number: 658.812 BRU. Found in Open Library: Place hold Save to lists Add to cart (remove)
10.	Image from Amazon.com Image from Coce Image from OpenLibrary	Principles of marketing / Philip Kotler, Gary Armstrong by Kotler, Philip Armstrong, Gary Edition: 12th ed. Material type: Text Publication details: New Delhi : Prentice Hall, ©2008 Availability: Items available for loan: Mzumbe University Main Campus Library (4)Location, call number: 658.8 KOT, ... Found in Open Library: Place hold Save to lists Add to cart (remove)
11.	Image from Amazon.com Image from Coce Image from OpenLibrary	Principles of marketing / Philip Kotler and Gary Armstrong by Kotler, Philip Edition: 10th ed. Material type: Text Publication details: New Delhi : Prentice Hall of India., ©2004 Availability: Items available for loan: Mzumbe University Main Campus Library (1)Location, call number: 658.8 KOT. Found in Open Library: Place hold Save to lists Add to cart (remove)
12.	Image from Amazon.com Image from Coce Image from OpenLibrary	Principles of marketing / Philip Kotler and Gary Armstrong. by Kotler, Philip Armstrong, Gary Edition: 9th ed. Material type: Text Publication details: Upper Saddle River, N.J. : Prentice Hall, c2001 Availability: Items available for loan: Mzumbe University Main Campus Library (1)Location, call number: 658.8 KOT. Found in Open Library: Place hold Save to lists Add to cart (remove)
13.	Image from Amazon.com Image from Coce Image from OpenLibrary	Integrated operations management : adding value for customers / Mark Hanna and W. Rocky Newman. by Hanna, Mark Newman, W. Rocky Edition: 1st ed. Material type: Text Publication details: Upper Saddle River, NJ : Prentice Hall, c2001 Availability: Items available for loan: Mzumbe University Main Campus Library (1)Location, call number: 658.5 HAN. Found in Open Library: Place hold Save to lists Add to cart (remove)
14.	Image from Amazon.com Image from Coce Image from OpenLibrary	Handbook of logistics and distribution management / Alan Rushton and John Oxley by Rushton, Alan Oxley, John ( author ) Material type: Text Publication details: London : Kogan Page, c1991 Availability: Items available for loan: Mzumbe University Main Campus Library (3)Location, call number: 658.788 RUS, ... Found in Open Library: Place hold Save to lists Add to cart (remove)
15.	Image from Amazon.com Image from Coce Image from OpenLibrary	The handbook of logistics and distribution management Alan Rushton, John Oxley and Phil Croucher by Rushton, Alan Oxley, John Croucher, Phil Edition: 2nd ed. Material type: Text Publication details: London : Kogan Page, c2000 Availability: Items available for loan: Mzumbe University Main Campus Library (1). Found in Open Library: Place hold Save to lists Add to cart (remove)
16.	Image from Amazon.com Image from Coce Image from OpenLibrary	Principles and practice of marketing /David Jobber by Jobber, David Edition: 2nd ed. Material type: Text Publication details: London: McGraw-Hill Publishing Company, 1998 Availability: Items available for loan: Mzumbe University Main Campus Library (1)Location, call number: 658.8 JOB. Found in Open Library: Place hold Save to lists Add to cart (remove)
17.	Image from Amazon.com Image from Coce Image from OpenLibrary	Strategic marketing : Creating competitive advantage / Douglas West, John Ford and Essam Ibrahim by West, Douglas Ford John Ibrahim Essam Material type: Text Publication details: Delhi : Oxford , c2006 Availability: Items available for loan: Mzumbe University Main Campus Library (2)Location, call number: 658.8 WES, ... Found in Open Library: Place hold Save to lists Add to cart (remove)
18.	Image from Amazon.com Image from Coce Image from OpenLibrary	CRM at the speed of light : social CRM strategies, tools, and techniques for engaging your customers / Paul Greenberg. by Greenberg, Paul Edition: 4th ed. Material type: Text Publication details: New York : McGraw-Hill, c2010 Availability: Items available for loan: Mzumbe University Main Campus Library (1)Location, call number: 658.812 GRE. Found in Open Library: Place hold Save to lists Add to cart (remove)
19.	Image from Amazon.com Image from Coce Image from OpenLibrary	Retail management / Chetan Bajaj, Nidhi V. Srivastava and Rajnish Tuli by Bajaj, Chetan Srivastava, Nidhi V Tuli, Rajnish Material type: Text Publication details: New York: Oxford University Press, 2005 Availability: Items available for loan: Mzumbe University Main Campus Library (2)Location, call number: 658.87 BAJ, ... Found in Open Library: Place hold Save to lists Add to cart (remove)
20.	Image from Amazon.com Image from Coce Image from OpenLibrary	Defying the limits : reaching new heights in customer relationship management / Montgomery Research, Inc. and Andersen Consulting by Montgomery Research, Inc Andersen Consulting Material type: Text Publication details: San Francisco : Montgomery Research, Inc., c2000 Availability: Items available for loan: Mzumbe University Main Campus Library (1)Location, call number: 658.812 DEF. Found in Open Library: Place hold Save to lists Add to cart (remove)

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Your search returned 36 results.