000 01649nam a2200253 4500
005 20250610112217.0
020 _a9780357129234
_cTZS1,305,018/=
020 _a9780357129234
040 _aMUL
_beng.
_eAACR
082 _a651.7 GUF
100 _aGUFFEY, M.E
245 _aBusiness communication :
_bprocess & product ;
_c/ Mary Ellen Guffey (Author) and Dana Loewy (Author)
250 _a10th ed.
260 _aAustralia
_bCengage learning,
_cc 2022.
300 _axxi, 615p. :
_b col. ill. ;
_c27 cm.
504 _aIncludes index
505 _a UNIT I: COMMUNICATION FOUNDATIONS1. Business Communication in the Digital Age2. Professionalism: Team, Meeting, Listening, Nonverbal, and Etiquette Skills3. Intercultural CommunicationUNIT II: THE WRITING PROCESS4. Planning Business Messages5. Organizing and Writing Business Messages6. Revising Business MessagesUNIT III: WORKPLACE COMMUNICATION7. Electronic Messages and Digital Media8. Positive and Neutral Messages9. Negative Messages10. Persuasive and Sales MessagesUNIT IV: Reports, Proposals, and Presentations11. Report Writing Basics12. Informal Business Reports13. Proposals, Business Plans, and Formal Business Reports14. Business PresentationsUNIT V: EMPLOYMENT COMMUNICATION15. The Job Search, Résumés, and Cover Letters in the Digital Age16. Interviewing and Following UpAppendix A: Document FormatsAppendix B: Citation FormatsAppendix C: Correction Symbols and Proofreading MarksAppendix D: Grammar and Mechanics
546 _aeng.
650 _aBusiness communication
650 _aEnglish language
650 _a Business writing
700 _aLOEWY, D.
942 _cBK
999 _c10985
_d10985