000			01500cam a2200265 a 4500
005			20250926101037.0
020			_a9780073405018 _cTZS 10,000/=
020			_a0073405019 _ctzs 10,000/=
040			_aMCCL _beng. _eAACR 2nd rev.ed.
082	0	0	_a158.7 DEJ
100	1		_aDe Janasz, Suzanne C.
245	1	0	_aInterpersonal skills in organizations / _cSuzanne C. De Janasz, Karen O. Dowd, Beth Z. Schneider.
250			_a3rd ed.
260			_aBoston : _bMcGraw-Hill Irwin, _cc2009.
300			_axxii, 441 p. : _bill. ; _c28 cm.
504			_aIncludes bibliographical references and index.
505	0		_aJourney into self-awareness -- Self-disclosure and trust -- Establishing goals consistent with values and ethics -- Self-management -- Understanding and working with diverse others -- The importance and skill of listening -- Conveying verbal messages -- Persuading individuals and audiences -- Negotiation -- Building teams and work groups -- Managing conflict -- Achieving business results through effective meetings -- Facilitating team success -- Making decisions and solving problems creatively -- Power and politicking -- Networking and mentoring -- Coaching and providing feedback for improved performance -- Leading and empowering self and others -- Project management.
546			_aeng.
650		0	_aOrganizational behavior.
650		0	_aPsychology, Industrial.
650		0	_aInterpersonal relations.
700	1		_aDowd, Karen O.
700	1		_aSchneider, Beth Z.
942			_cBK
999			_c11228 _d11228