000 01084nam a22002537a 4500
020 _a9780230216921
_cTZS 54,765.5
040 _aMUL
_beng
_eAACR
082 _a302.2 STA
100 _a Stanton, Nicky
245 _a Mastering communication
_c/ Nicky Stanton
250 _a5th ed.
260 _aBasingstoke :
_bPalgrave Macmillan,
_cc2009.
300 _a xvi, 480 p. :
_bill. ;
_c24 cm.
440 _aPalgrave master series
504 _aIncludes index
520 _aThis comprehensive 'how to' book is for anyone wishing to improve their communication skills and knowledge of the way in which communications function in organisations. It covers the skills of speaking, writing, listening and effective reading and provides guidance on telephoning, intervewing and meetings
546 _aeng
650 _aCommunication
650 _aCommunication in organizations
650 _aBusiness communication
650 _aCommunication in management
856 _uhttp://bvbr.bib-bvb.de:8991/exlibris/aleph/a23_1/apache_media/E3FE175YNXDDLTJ5NMUGAMJ8188BNE.pdf
942 _cBK
999 _c7441
_d7441