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Customer relationship management: Samit Chakravorti . a global approach /

By: Contributor(s): Material type: TextTextPublication details: Los Angeles : SAGE, c 2023.Description: xviii, 286 p. : col.ill. ; 15 cmISBN:
  • 9781529767414
  • 9781529613360
  • 9781529613346
  • 9781529613353
  • 1529613361
  • 1529613345
  • 1529613353
Subject(s): DDC classification:
  • 658.812 CHA
Contents:
Summary: A uniquely global, holistic, strategic and tactical grounding in managing customer and other stakeholder experiences and relationships across the value chain, cultures and countries
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Holdings
Item type Current library Home library Call number Copy number Status Barcode
Book Mzumbe University Main Campus Library Mzumbe University Main Campus Library 658.812 CHA (Browse shelf(Opens below)) 1 Available 0087359
Book Mzumbe University Main Campus Library Mzumbe University Main Campus Library 658.812 CHA (Browse shelf(Opens below)) 2 Available 0087360
Book Mzumbe University Main Campus Library Mzumbe University Main Campus Library 658.812 CHA (Browse shelf(Opens below)) 3 Available 0087361
Total holds: 0

Includes references (p. 276 - p. 278) and indexes (p. 280 - p. 286)


A uniquely global, holistic, strategic and tactical grounding in managing customer and other stakeholder experiences and relationships across the value chain, cultures and countries

eng.

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