Business communication : process & product ; / Mary Ellen Guffey (Author) and Dana Loewy (Author)
Material type:
TextPublication details: Australia Cengage learning, c 2022.Edition: 10th edDescription: xxi, 615p. : col. ill. ; 27 cmISBN: - 9780357129234
- 9780357129234
- 651.7 GUF
| Item type | Current library | Home library | Call number | Copy number | Status | Barcode | |
|---|---|---|---|---|---|---|---|
| Book | Mzumbe University Main Campus Library | Mzumbe University Main Campus Library | 651.7 GUF (Browse shelf(Opens below)) | 1 | Available | 0087347 | |
| Book | Mzumbe University Main Campus Library | Mzumbe University Main Campus Library | 651.7 GUF (Browse shelf(Opens below)) | 2 | Available | 0087348 | |
| Book | Mzumbe University Main Campus Library | Mzumbe University Main Campus Library | 651.7 GUF (Browse shelf(Opens below)) | 3 | Available | 0087349 |
Includes index
UNIT I: COMMUNICATION FOUNDATIONS1. Business Communication in the Digital Age2. Professionalism: Team, Meeting, Listening, Nonverbal, and Etiquette Skills3. Intercultural CommunicationUNIT II: THE WRITING PROCESS4. Planning Business Messages5. Organizing and Writing Business Messages6. Revising Business MessagesUNIT III: WORKPLACE COMMUNICATION7. Electronic Messages and Digital Media8. Positive and Neutral Messages9. Negative Messages10. Persuasive and Sales MessagesUNIT IV: Reports, Proposals, and Presentations11. Report Writing Basics12. Informal Business Reports13. Proposals, Business Plans, and Formal Business Reports14. Business PresentationsUNIT V: EMPLOYMENT COMMUNICATION15. The Job Search, Résumés, and Cover Letters in the Digital Age16. Interviewing and Following UpAppendix A: Document FormatsAppendix B: Citation FormatsAppendix C: Correction Symbols and Proofreading MarksAppendix D: Grammar and Mechanics
eng.
There are no comments on this title.