Service management: operations, strategy, information technology/ James A. Fitzsimmons, Mona J. Fitzsimmons

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Material type: Text

TextPublication details: New York: McGraw-Hill/lrwinEdition: 6th edDescription: xvii,537p.: col.,ill.; 28 cm. 1 CD-ROM (4 3/4 in.)ISBN:

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Summary: eng.

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Holdings
Item type	Current library	Home library	Call number	Copy number	Status	Barcode
Book	Mzumbe University-Mbeya Campus Library	Mzumbe University-Mbeya Campus Library	658 FIT (Browse shelf(Opens below))	1	Available	004032
Book	Mzumbe University-Mbeya Campus Library	Mzumbe University-Mbeya Campus Library	658 FIT (Browse shelf(Opens below))	2	Available	004033

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