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Services marketing : integrating customer focus across the firm/ Valarie A. Zeithaml and Mary Jo Bitner.-

By: Contributor(s): Material type: TextTextPublication details: New Delhi Tata McGraw- Hill publishing c2003Edition: 3rd.edDescription: xx,668p.: Ill.; 28 cmISBN:
  • 97800753042
Subject(s): DDC classification:
  • 658.8 ZEI
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Holdings
Item type Current library Home library Call number Copy number Status Barcode
Book Mzumbe University Dar es Salaam Campus Library Mzumbe University Dar es Salaam Campus Library 658.8 ZEI (Browse shelf(Opens below)) 1 Available U0005672
Book Mzumbe University Dar es Salaam Campus Library Mzumbe University Dar es Salaam Campus Library 658.8 ZEI (Browse shelf(Opens below)) 2 Available U0005673
Book Mzumbe University Dar es Salaam Campus Library Mzumbe University Dar es Salaam Campus Library 658.8 ZEI (Browse shelf(Opens below)) 3 Available U0005674
Book Mzumbe University Dar es Salaam Campus Library Mzumbe University Dar es Salaam Campus Library 658.8 ZEI (Browse shelf(Opens below)) 4 Available U0005611
Total holds: 0

Includes References and Index

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