Mzumbe University Library Header
Amazon cover image
Image from Amazon.com
Image from Coce

Services marketing : integrating customer focus across the firm/ Valarie A. Zeithaml, Mary Jo Bitner and Dwayne D Gremler..-

By: Contributor(s): Material type: TextTextPublication details: New York McGraw- Hill publishing c2013Edition: 6th.edDescription: xxvii,642p.: Ill.; 28 cmISBN:
  • 9780071086967
Subject(s): DDC classification:
  • 658.8 ZEI
Tags from this library: No tags from this library for this title.
Star ratings
    Average rating: 0.0 (0 votes)
No physical items for this record

Includes References and Index

There are no comments on this title.

to post a comment.
Share