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Services marketing : integrating customer focus across the firm/ Valarie A. Zeithaml, Mary Jo Bitner and Dwayne D Gremler..-

By: Contributor(s): Material type: TextTextPublication details: New York McGraw- Hill publishing c2013Edition: 6th.edDescription: xxvii,642p.: Ill.; 28 cmISBN:
  • 9780071086967
Subject(s): DDC classification:
  • 658.8 ZEI
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Holdings
Item type Current library Home library Call number Copy number Status Barcode
Book Mzumbe University Dar es Salaam Campus Library Mzumbe University Dar es Salaam Campus Library 658.8 ZEI (Browse shelf(Opens below)) 4 Available U0005667
Book Mzumbe University Dar es Salaam Campus Library Mzumbe University Dar es Salaam Campus Library 658.8 ZEI (Browse shelf(Opens below)) 5 Available U0005668
Book Mzumbe University Dar es Salaam Campus Library Mzumbe University Dar es Salaam Campus Library 658.8 ZEI (Browse shelf(Opens below)) 1 Available U0005675
Book Mzumbe University Dar es Salaam Campus Library Mzumbe University Dar es Salaam Campus Library 658.8 ZEI (Browse shelf(Opens below)) 2 Available U0005676
Book Mzumbe University Dar es Salaam Campus Library Mzumbe University Dar es Salaam Campus Library 658.8 ZEI (Browse shelf(Opens below)) 3 Available U0005677
Total holds: 0

Includes References and Index

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