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Services marketing : integrating customer focus across the firm/ Valarie A. Zeithaml and Mary Jo Bitner.-

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Material type: Text

TextPublication details: New Delhi Tata McGraw- Hill publishing c2003Edition: 3rd.edDescription: xx,668p.: Ill.; 28 cmISBN:

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Holdings
Item type	Current library	Home library	Call number	Copy number	Status	Barcode
Book	Mzumbe University Dar es Salaam Campus Library	Mzumbe University Dar es Salaam Campus Library	658.8 ZEI (Browse shelf(Opens below))	1	Available	U0005672
Book	Mzumbe University Dar es Salaam Campus Library	Mzumbe University Dar es Salaam Campus Library	658.8 ZEI (Browse shelf(Opens below))	2	Available	U0005673
Book	Mzumbe University Dar es Salaam Campus Library	Mzumbe University Dar es Salaam Campus Library	658.8 ZEI (Browse shelf(Opens below))	3	Available	U0005674
Book	Mzumbe University Dar es Salaam Campus Library	Mzumbe University Dar es Salaam Campus Library	658.8 ZEI (Browse shelf(Opens below))	4	Available	U0005611

Total holds: 0

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Previous	658.8 PER Essentials of marketing : a marketing strategy planning approach /	658.8 ZEI Services marketing : integrating customer focus across the firm/	658.8 ZEI Services marketing : integrating customer focus across the firm/	658.8 ZEI Services marketing : integrating customer focus across the firm/	658.8 ZEI Services marketing : integrating customer focus across the firm/	658.8 ZEI Services marketing : integrating customer focus across the firm/	658.8 ZEI Services marketing : integrating customer focus across the firm/	Next

Includes References and Index

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