Services marketing : integrating customer focus across the firm/ Valarie A. Zeithaml, Mary Jo Bitner and Dwayne D Gremler..-

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Material type: Text

TextPublication details: New York McGraw- Hill publishing c2013Edition: 6th.edDescription: xxvii,642p.: Ill.; 28 cmISBN:

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Holdings
Item type	Current library	Home library	Call number	Copy number	Status	Barcode
Book	Mzumbe University Dar es Salaam Campus Library	Mzumbe University Dar es Salaam Campus Library	658.8 ZEI (Browse shelf(Opens below))	4	Available	U0005667
Book	Mzumbe University Dar es Salaam Campus Library	Mzumbe University Dar es Salaam Campus Library	658.8 ZEI (Browse shelf(Opens below))	5	Available	U0005668
Book	Mzumbe University Dar es Salaam Campus Library	Mzumbe University Dar es Salaam Campus Library	658.8 ZEI (Browse shelf(Opens below))	1	Available	U0005675
Book	Mzumbe University Dar es Salaam Campus Library	Mzumbe University Dar es Salaam Campus Library	658.8 ZEI (Browse shelf(Opens below))	2	Available	U0005676
Book	Mzumbe University Dar es Salaam Campus Library	Mzumbe University Dar es Salaam Campus Library	658.8 ZEI (Browse shelf(Opens below))	3	Available	U0005677

Total holds: 0

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Includes References and Index

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